Event Info

GRAPEVINE PRESENTS COVID INFORMATION – NATIONAL EVENT

Grapevine Gathering regards the safety of all those who attend our festival as our number 1 priority. Grapevine Gathering will occur in a COVID safe environment and follow all advice provided by each state health authority.

State Health directions are influencing the site layout - please keep an eye out on our socials for more details as the event gets closer.

• If you’re unwell, stay home.
• If you feel unwell, or are showing symptoms of COVID-19, please stay home and contact a medical professional for further advice.
• Please ensure that your tickets have the correct name, phone number and email address on them. To update these, please email cheers@grapevinegathering.com.au
• For more information on the Government's management of the Coronavirus (COVID-19) Pandemic, please visit - https://www.australia.gov.au/
• If you have tested positive for COVID-19, or are awaiting a test result during the event dates for Wildlands Weekender, please contact cheers@grapevinegathering.com.au and we will be able to provide you with a ticket for a future event, or a refund. Evidence of a COVID-19 test will be required in this situation.
• Download the Commonwealth Government COVIDSafe app here.
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COVID-19 At the Event

Whilst attending Grapevine Presents, all patrons, staff and contractors will be required to adhere to all state health directives as well as all local, state and federal laws.

• Please make sure to social distance and stay 1.5 meters away from your fellow festival goers.
• You are permitted to wear a health mask, however you will need to remove it to confirm your identity at the gate on entry, at the bar and if/when requested by Event Staff.
• If you feel at any time that you or someone's else's health or safety is threatened, please advise the closest staff member, security guard or police member.
• Failure to comply with health measures or directives given by either local, state or federal governments, or Event Staff, may result in eviction without the right to reenter or to obtain a refund.
• In case of Evacuation, please follow directives of venue & Event Staff and all emergency services personnel.
• Patrons have the right to refuse a search, contact trace verification or health check, however those that do so acknowledge they will be excluded (through refusal of entry) or removed from the event without a refund.
• - Please stay home if you are unwell or experiencing any cold or flu symptoms no matter how mild*
  - Please stay home if you have been in contact with someone who has tested positive for COVID-19*
  - Please stay home if you have tested positive for COVID-19*
  - Please stay home if you have travelled overseas or have been in a declared COVID-19 hot spot in the past 14 days*
  - If you begin to develop symptoms during the event please make your way to the First Aid Health tent immediately.
• *Note that a medical certificate may be required if you are seeking a refund due to illness or a COVID related issue. Inability to attend due to illness of any kind is not basis for a refund. There would have to be exceptional circumstances.
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COVID-19 Related Postponement

If, due to increased government restrictions, the event cannot take place as planned, it will not be cancelled. It will be rescheduled, a date will be announced at the time of postponement, if required.

• All tickets will be automatically transferred to the new event date.
• If you cannot attend the new date, refunds WILL be offered at that time. More information will be provided to all ticket holders in this situation.
• If you have tested positive for COVID-19, or are awaiting a test result during the event dates for Grapevine Gathering, please contact cheers@grapevinegathering.com.au and we will be able to provide you with a ticket for a future event, or a refund. Evidence of a COVID-19 test will be required in this situation.
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COVID-19 Related Capacity Reduction

Grapevine Gathering has been planned with the best health advice available at the time. If we are required to reduce capacity, the following will occur.

• The first purchased tickets up to the allowable capacity will still be valid.
• All other tickets will automatically be transferred to our next Grapevine Gathering event
• If your ticket is transferred to the new date and you cannot attend that date, you WILL be able to request a refund.
• If your tickets remain valid for the current dates and you cannot attend, unfortunately refunds will not be offered. You can resell your tickets through Tixel.

COVID-19 Additional Information

We acknowledge the incredible and critical importance of ensuring the health and safety of all attendees and the broader public, and the event will proceed only if there is complete confidence it is safe to do so. Grapevine Gathering is in regular communications with the relevant local and state authorities and COVID-19 Safety Plans have been prepared for each individual city.

All events will be compliant with directions of each state’s Health Department. We can assure you that we are committed to meeting the highest level of health and safety protocols for the duration of your experience from arrival to departure. Should any of the events be unable to proceed on the original advertised date, they will be moved to their respective planned backup dates.

Due to COVID 19, some restrictions or impositions may be forced upon us at the last minute. This could include things like the seating arrangements, limitations to queues, items that can and cannot be brought into the venue, social distancing measures, time changes, artist changes and so on. Please continually check this EVENT INFO page and our other communications platforms such as our social media pages, and please keep an eye out for email or SMS communication in the days prior to the event.

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